In this statement you can read:

• Our data
• What personal data is
• What is meant by processing personal data
• For what purposes we process personal data
• What your rights are
• What we do to ensure data is processed securely
• How (personal) data are stored for a long time

This privacy statement applies when visiting our website: www.ay-wines.com & www.ayleencharlotte.com, when placing an order, requesting quotes, when closing an agreement and when filling out the contact form.

Our data:
Ay-Wines
PO Box 97
1930 AB, Egmond aan Zee
The Netherlands

Phone number: +31(0)627496143
Chamber of Commerce number: 87233541

www.ay-wines.com
info@ay-wines.com

Personal data:
Personal data is all data that provides information about you and with which you are directly and indirectly identifiable.

Processing personal data:
By processing personal data, we mean: the collection, organization, recording, updating, storage, modification, retrieval, consultation, use, disclosure by transmission, dissemination or any other form of making available, association, association, as well as shielding, destroying or erasing your personal data.

Purpose:
We process your personal data for the following purposes: for the execution of a agreement and the ordering procedure, to send newsletters and for customer research when permission has been given and for general or targeted offers. We only process personal data that are necessary for these purposes.

We never sell your personal data to third parties. We process your personal data to comply with legal obligations, to improve our services, to prevent fraud and to handle complaints.

Your right:
Do you want to know which personal data we have processed? Send an email to info@ay-wines.com requesting access to your data if this is the case. You will receive a response to the request within four weeks at the latest.

Are your personal data incorrect or incomplete, are they irrelevant for the purposes for which they were processed or in any other way in violation of the Personal Data Protection Act or other legislation? Then you have the right to correction of your personal data. Correction means supplementing, improving, blocking or removing your personal data. Send your request to info@aywines.com.

If your personal data is used for (direct) marketing purposes, you naturally have the right to terminate this. You can unsubscribe from these marketing purposes by sending an email to info@aywines.com with the request to unsubscribe.

Security:
Personal data is personal and must remain personal. We think it is important that your personal data does not end up on the street or that it is unlawfully processed. That is why we apply all technical and organizational measures to safely process your personal data.

Retention of Personal Data:
We do not store your personal data longer than necessary for the execution of the purposes. If legal regulations apply to the storage, the personal data will not be kept longer than legally prescribed